Hello Lasse,
In case you experience any issues with our Freshdesk page I would encourage you to report it via ticket with us:
https://help.keepit.com/en/support/tickets/new
In case you still experience this issue please let us know!
This is the best way to get help and we would be happy to help.
All the best,
Wojciech Nowak.
Lasse Thomsen
During login and when doing a post