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Help

Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
others? Let us know!

Get Started
  • Set up your Entra ID backup
  • When is the Global Admin role required for Entra ID backup service account?
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Your Entra ID Backup
  • Entra ID backup coverage
  • Supported Entra ID object attributes
  • Can the service account used for Entra ID backup have MFA enabled?
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Recover Your Data
  • Preview and compare Entra ID metadata
  • Restore an Entra ID user
  • Restore an Entra ID group
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Troubleshooting
  • Entra ID objects are missing from my backup configuration
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