Copies of files or other items of data as a whole.
The first complete backup of the user's entire dataset.
The name for a backup in the Keepit application. These are restore points from which a user can recover data. Snapshots can be partial or complete and indexed or unindexed (see appropriate entries for definitions)
A snapshot that contains part of the user's dataset. To back up a large amount of data, Keepit may need to perform a series of snapshots until the entire dataset is backed up.
A snapshot that contains the user's entire dataset.
A complete or partial snapshot that is still being indexed by Keepit. This means that Keepit has backed up all the data but some advanced features such as the search and sort functions are disabled for the user in the Keepit application.
A complete or partial snapshot that has been imported and indexed by Keepit. This means that Keepit has backed up all the data and all features, including search and sort functions, are enabled in the Keepit application.
A list of all performed snapshots, including partial and complete, indexed and unindexed. Typically a user will see 1-2 snapshots per day. By browsing one's History Snapshots, a user can go back in time and find a snapshot that contains the data they want to recover.
Cloud service providers such as Office 365, G Suite, SalesForce.
The configuration in Keepit that connects to the user's cloud service or physical device and brings data into Keepit. The connector is what executes backup and restore jobs.
A connector for cloud services, such as Office 365, Exchange, Google Docs, and IMAP.
A connector for physical devices that contain data, i.e., computers, smartphones, tablets, and other physical storage devices.
The action taken by Keepit to perform a backup, restore, or item restore. An import is considered a restore job. A job can be successful, in progress, scheduled, cancelled, or failed.
The action taken by Keepit to perform a backup. The result is a snapshot that contains copies of data.
The action taken by Keepit to perform a general restore.
Item restore job
The action taken by Keepit to restore an individual item such as a file or a folder.
The section in the Keepit application that displays an overview of all connector activity.
A cloud service account, for example a Microsoft user account, that is being backed up.
The dedicated Office 365 service account with the Global Administrator role used to set up a connector and handle the backup in Keepit.
A drive that you can share between multiple Physical Connectors on your own account as well as with other accounts. Sharing an Online Drive with other accounts means that data will be instantly synchronized between these accounts.
A tenant is the organization that owns and manages a specific instance of Microsoft cloud services. The tenant is what is backed up when using a cloud-to-cloud connector.
Users on an account that have a certain set of permissions.
The function that brings data types across accounts back to Office 365 or other cloud services. The data is returned to the same target service account it was backed up from.
Certain data types are automatically restored to their original location. For Office 365 Calendar, Mail, and OneDrive data, the user can choose to restore to a separate folder.
Restore in place
A restore that returns data back to its original location.
Restore to Folder
A restore that brings data to a newly created folder. The folder will be found in the relevant location in Calendar, Outlook, or OneDrive and named "Keepit_Restore_[date of restore]"
The function that brings individual items of data such as individual files or folders back to Office 365 or other cloud services. The data is returned to the same target service account it was backed up from.
Individual files and folders are automatically restored to their original location. If a file or folder with the same name already exists in the location, it will be overwritten.
The function that takes data from one location and copies it to another location. Importing is basically restoring data from a history snapshot back to the same account or restoring data from one service account to another. The service accounts can be located on the same connector or on different connectors of the same service type (i.e., Office 365, G Suite, SalesForce, etc.)
Import only supports account-related data. A user cannot import individual files or folders, but only all data types across all accounts or only specific data types in selected accounts
AD (Active Directory)
Microsoft's global contact list (a company directory).
SSO (single sign-on)
A process of session and user authentication that allows a user to access multiple applications with one set of credentials.
Keepit supports SSO allowing users to sign in to Keepit with their Microsoft credentials.
To see a step-by-step guide on how to set up SSO, see: How to configure SSO in Keepit
Throttling is a security mechanism that keeps a server healthy and responsive. It is called "throttling" because it limits the work load coming through the server by regulating network traffic and minimizing bandwidth congestion.
The amount of time that Keepit retains a snapshot. The default retention period is 12 months, but this can be individually configured. Users can also limit the retention period on individual connectors in case they have data that cannot be retained for the full retention period they have purchased.
The subfolder search is a function that allows the user to search any number of levels on his or her Cloud Tenant -- from the whole tenant to a few sub-folders.
The user can enable and disable sub-folder searching from any folder.
Deleted Files View
The deleted files view search is a function that allows the user to view all data that ever existed on a tenant and which was backed up by Keepit.