Keepit backs up the following Zendesk data:
Tickets
- Ticket comments and attachments
- Ticket fields (custom and standard)
- Ticket forms
Users
- Team members
- Group memberships
- Organization memberships
- Organization subscriptions
- Personal views
- Personal macros
- End users
- Organization memberships
- User fields
Groups
- Members
Organizations
- Members
- Subscribers
- Organization fields
Views
- Shared views
Macros
- Shared macros
Triggers
Automations