Before you install Keepit Backup for GSuite, you must be signed out of your personal Google account and signed in to the administrator account. To do this, follow the steps below:

1. Navigate to any Google resource in your browser, for example https://www.google.com/ 

2. Click the user icon in the upper-right corner of the page.

3. Click the Sign out button in the user menu.

4. Go back to Keepit and create a G Suite Connector.

5. During the creation process, you will be asked for Google authorization. Enter the Global G Suite administrator’s credentials.

Note: An additional way to resolve such a problem is by clearing browser cache/cookies.