To download files and folders from your Dynamics 365 connector:
1. Select the connector from which you want to download a file or folder.
2. Find the item you want to download.
3. Optional: If you want to download an older version of the item, select the Snapshots Viewer icon and then select an earlier snapshot. You will now be viewing data from that particular time.
4. To the right of the file or folder name, select the Download icon. The file or folder will be download to your browser’s default download location.