A Master Administrator can configure and enable SSO for themselves or for other users. In the process of setting up SSO, we recommend that the Master Administrator create an SSO Admin – a dedicated user who has permission to access the SSO configuration. SSO is never enabled for the SSO Admin meaning this user can always sign in to the account with Keepit credentials. This will ensure that the Master Administrator and other users will not get locked out of their account in case SSO is configured incorrectly or an SSO certificate expires. For a step-by-step guide, see: Create an SSO Admin role

Keepit supports both Service Provider Initiated (SP-initiated) SSO and Identity Provider Initiated (IdP-initiated) SSO. This means that it is possible to sign in to Keepit with SSO through our system (using https://dk-co.keepit.com/desktop/#/signin or a link to one of our other environments) or by using a web application on the Identity Provider's SSO page (e.g., using https://myapps.microsoft.com/). 

Before you configure SSO in Keepit, you must configure SSO with your identity provider.
If you are using Microsoft Azure AD as your identity provider, see: Set up SSO using Azure AD as identity provider
If you are using Okta as your identity provider, see: Set up SSO using Okta as identity provider

As part of your set up with your identity provider, make sure to assign the SSO app to all users you want to be able to sign in with SSO. Then make sure that users with the same email address (User Principal name in Microsoft 365) are in Keepit. For details, see Create, edit, or delete a Keepit user.

To configure SSO:

  1. Sign in to Keepit as a Master Administrator.
  2. In the lower-left corner, click the Master Admin account > Account info.
  3. Open the Security tab and select SSO.
  4. Click + Add configuration.
  5. In the Name field, enter a name.
  6. In the IDP URL field, enter the Identity Provider URL.
    The IDP URL is the URL that performs the validation of credentials. You can find the IDP URL when configuring SSO with Azure AD Premium or another identity provider. In Azure it is called Login URL or SAML Single-Sign On Service URL.
  7. In the Certificate field, paste the text of the certificate (Base 64) code from Azure AD Premium or another identity provider.
    The Certificate (Base 64) is obtained when configuring SSO with Azure AD Premium or other identity provider. Make sure you copy only the text between the begin and end markers.
  8. Turn on the Enable configuration toggle to make SSO active for the Master Administrator and all other subusers created by the Master Administrator.
  9. (Optional) Turn on the Make SSO mandatory toggle to require users to log in with SSO by disabling the option to use Keepit credentials.
  10. (Optional) Turn on the Allow IdP-initiated SSO toggle to allow users to sign in to Keepit directly through an IdP provider.
    The IdP-initiated flow carries a security risk and is not recommended. 
  11. Click Save.

Note: Only one SSO configuration can be enabled at a time.  

To sign in with SSO, users must use the URL that corresponds to their region:
Denmark (Copenhagen): https://dk-co.keepit.com/desktop/#/signin
United States (Washington, DC): https://us-dc.keepit.com/desktop/#/signin 

Australia (Sydney): https://au-sy.keepit.com/desktop/#/signin
United Kingdom (London): https://uk-ld.keepit.com/desktop/#/signin
Germany (Frankfurt): https://de-fr.keepit.com/desktop/#/signin
Canada (Toronto): https://ca-tr.keepit.com/desktop/#/signin

When users try to sign in to their account, they should enter only their email address and NOT their password. When they click Sign In, the users will the be redirected to the identity provider page where they should sign in using their identity provider login credentials.