To back up all data of a Microsoft 365 group, the Global admin service account used for the backup must be a member of the group. For non-dynamic groups, Keepit automatically makes the Global admin a member. However, since a dynamic group differs from other Microsoft 365 groups in that it uses rules to determine group membership, Keepit is unable to make the Global admin a member. This means that you must make sure that the Global admin meets all the membership rules that are applied to the group so that it becomes a member. This will ensure that all dynamic group data is backed. For more about dynamic membership, please refer to Microsoft's documentation.


If the Global admin is a member, the following will be backed up:

  • All group data including the group's files, conversations, calendars, and plans
  • The team's public and private channels including the team's channel posts, wiki pages, and files


If the Global admin is an owner but not a member, the following will be backed up:

  • All group data except for plans 
  • The team's public and private channels including the team's channel posts, wiki pages, and files


If the Global admin is neither a member nor owner, the following will be backed up:

  • All group data except for plans
  • Public channel data except for the team's channel posts
  • Private channels will NOT be backed up


Notes

  • After you create your connector and the the service account has been made a member of dynamic groups, you can remove the Global admin role from the user. For more information, see: Removing the Global admin role from the backup service account
  • In Keepit, files of a team's private channel are backed up not in Groups & Teams, but in SharePoint. To find these files in Keepit, navigate to SharePoint > the team's channel site > DocLibs > Documents > Content. 
  • When you restore a dynamic group, it will become a Microsoft 365 group with assigned membership.