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Help

Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
others? Let us know!

Get Started
  • Prepare your Microsoft 365 account
  • Add a Microsoft 365 connector
  • Configure your Microsoft 365 backup
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Your Microsoft 365 Backup
  • Microsoft 365 data coverage
  • SharePoint data coverage
  • Microsoft 365 Groups and Teams data coverage
See more
Recover Your Data
  • Find Microsoft 365 data for recovery
  • Restore Exchange data with the Restore Wizard
  • Restore OneDrive data with the Restore Wizard
See more
Troubleshooting
  • What do I do if my backup fails?
  • What do I do if my restore fails?
  • Why did my Teams channel fail to restore?
See more
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