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Help

Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
others? Let us know!

Get Started
  • Prepare your Office 365 account
  • Add a connector for Office 365
  • Configure your Office 365 backup
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Your Office 365 Backup
  • Office 365 data coverage
  • SharePoint data coverage
  • What groups and teams data is backed up
See more
Recover Your Data
  • Locate Office 365 data for recovery
  • Restore an Office 365 tenant
  • Restore an Office 365 file or a folder
See more
Troubleshooting
  • What do I do if authenticated my connector with the wrong account?
  • How do I remove the Global admin from Groups and Teams?
  • How do I remove the Global admin from list of Site Collection Administrators?
See more
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