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Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
others? Let us know!

Troubleshooting

What do I do if my backup fails?
What do I do if my restore fails?
Why did my Teams channel fail to restore?
What do I do if authenticated my connector with the wrong account?
How do I remove the Global admin from Groups and Teams?
How do I remove the Global admin from list of Site Collection Administrators?
Why are my Microsoft 365 credentials no longer valid?
Why is Teams planner not restoring and what can I do about it?
Why did my public folder fail to restore?
Why are Microsoft items skipped during the backup?