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Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
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Troubleshooting

Throttling and what can be done
Teams channel failed to restore
My Microsoft 365 connector's authentication is no longer
I authenticated my Microsoft 365 connector with the wrong account
Remove the Global admin from Groups and Teams
Remove the Global admin from list of Site Collection Administrators
Teams planner is not restoring
Public folder failed to restore
Microsoft items are skipped during the backup
Azure AD groups are missing from my backup configuration
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