You can easily download files and folders from your Microsoft 365 connector.

Download a file or folder

1. Select the connector from which you want to download.

2. Find the item you want to restore.

3. To the right of the file or folder name, select the Download icon. The file or folder will be download to your browser’s default download location.


Download an entire user

Downloading a user will download all user data including the user's mailbox, contacts, tasks, calendar, and in-place archives.

1. Select the connector from which you want to download.

2. Find the user you want to restore. Navigate Users > user name, or use the search to locate the user. 

3. To the right of the user, select the Download icon. A folder with the user's data will be download to your browser’s default download location.