The following Microsoft 365 data can be backed up:
- Exchange Online
- Mail (Outlook)
- Contacts
- Tasks
- Calendar
- In-Place Archives (also known as Online Archives)
- Exchange Public Folders
- Public folders containing calendar, contact, journal, mail, note, or task items in Outlook Desktop
- Email messages sent or forwarded to Public Folders emails and its subfolders in Outlook Online
- User permissions (these are automatically restored together with content)
Note: We do not back up posts created in Outlook Online or Desktop.
- OneDrive (not including My Site Host Sites)
- Documents
- Form Templates
- Style Library
- SharePoint
- Customization
- Document Libraries
- Lists
- Pages
- Permissions
- Site Columns
- Site Content Types
- Subsites
For more information about the SharePoint backup, go to SharePoint data coverage
- Groups & Teams
- Conversations
- Calendar
- Planner
- Files
- Channels
- Team channel posts and replies (replies are not visible in the backup, but they are restored together with the post)
- Files (for public channels a link to the group's files and for private channels a folder with the channel's files)
- Wiki pages (backed up but cannot be restored, recoverable only by copy-pasting data out or downloading raw files)
- Channel tabs: Website, Planner, Word, Excel, PowerPoint, Visio, PDF, Document Library, OneNote, SharePoint, Stream, Forms, Power BI, Flow, and Azure DevOps
- SharePoint
- Team sites
- Notebooks
Note: Backup of Channel posts may not work for some customers. For details, click here.
For more information about the Groups & Teams backup, go to Microsoft 365 Groups and Teams data coverage
- Teams Chats
- One-on-one, group, and meeting chat messages
- Files (links to the items in OneDrive folder)
- Tabs: Website, Planner, Word, Excel, PowerPoint, Visio, PDF, Document Library, OneNote, SharePoint, Stream, Forms, Power BI, Flow, and Azure DevOps
- Members (links to users)
- One-on-one, group, and meeting chat messages
Notes on Teams Chats:
- Microsoft's API for retrieving chats returns all chats, including chats deleted by users. Therefore, your Keepit backup of private chats may contain data that the user deleted.
- Currently, chats can only be previewed and downloaded. A future release will add support for restoring chats.