The following Microsoft  365 data can be backed up: 

  • Exchange Online
    • Mail (Outlook)
    • Contacts
    • Tasks
    • Calendar
    • In-Place Archives (also known as Online Archives)
  • Exchange Public Folders
    • Public folders containing calendar, contact, journal, mail, note, or task items in Outlook Desktop
    • Email messages sent or forwarded to Public Folders emails and its subfolders in Outlook Online
    • User permissions (these are automatically restored together with content)

     Note: We do not back up posts created in Outlook Online or Desktop. 

  • OneDrive (not including My Site Host Sites)
    • Documents
    • Form Templates
    • Style Library
  • SharePoint
    • Customization
    • Document Libraries
    • Lists
    • Pages
    • Permissions
    • Site Columns
    • Site Content Types
    • Subsites

         For more information about the SharePoint backup, go to SharePoint data coverage

  • Groups & Teams
    • Conversations
    • Calendar 
    • Planner
    • Files 
    • Channels
      • Team channel posts and replies (replies are not visible in the backup, but they are restored together with the post) 
      • Files (for public channels a link to the group's files and for private channels a folder with the channel's files)
      • Wiki pages (backed up but cannot be restored, recoverable only by copy-pasting data out or downloading raw files)
      • Channel tabs: Website, Planner, Word, Excel, PowerPoint, Visio, PDF, Document Library, OneNote, SharePoint, Stream, Forms, Power BI, Flow, and Azure DevOps 
    • SharePoint
      • Team sites
      • Notebooks

         Note: Backup of Channel posts may not work for some customers. For details, click here. 

         For more information about the Groups & Teams backup, go to Microsoft 365 Groups and Teams data coverage 

  • Teams Chats
    • One-on-one, group, and meeting chat messages
      • Files (links to the items in OneDrive folder)
      • Tabs: Website, Planner, Word, Excel, PowerPoint, Visio, PDF, Document Library, OneNote, SharePoint, Stream, Forms, Power BI, Flow, and Azure DevOps
      • Members (links to users)

Notes on Teams Chats:

  • Microsoft's API for retrieving chats returns all chats, including chats deleted by users. Therefore, your Keepit backup of private chats may contain data that the user deleted.
  • Currently, chats can only be previewed and downloaded. A future release will add support for restoring chats.