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Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
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Your Microsoft 365 Backup

Microsoft 365 data coverage
SharePoint data coverage
Microsoft 365 Groups and Teams data coverage
Back up shared mailboxes
Backing up encrypted messages
How Keepit processes data in Microsoft 365
What are partial snapshots?
Why is the size of my backup smaller from the amount of data I see in Microsoft 365?
Why are Teams channel posts not being backed up for me?
Can Keepit back up Microsoft 365 tenants that have MFA enabled?
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