When your Office 365 account has been set up (see: Preparing your Office 365 account) and your Keepit account is ready, it is time to set up a Cloud Connector. A Cloud Connector represents the backup of a cloud service, in this case Office 365. To back up Office 365, you must create a Cloud Connector.
Note: We don't recommend you to use Internet Explorer or Microsoft Edge when creating a connector. See also: What browsers does Keepit support?
Create a new Cloud Connector in Keepit
1. Sign in to Keepit. Before doing so, please make sure you are signed out of all personal Microsoft accounts and are only signed into the account you will be using for backup. Otherwise, please sign in to Keepit in an incognito window.
2. On the Connectors screen, click Add, and then select Office 365 Admin.
3. Enter a name for the service, and then click Next. You will then be directed to Microsoft to authenticate.
Allow Keepit to access Office 365
To perform a backup, Keepit needs to have access to data. Once you have signed in to your Microsoft account, Keepit will ask permission to access all users and their details. It is not possible for Keepit to back up data that the Office 365 administrator account does not have access to.
You will only be asked for permissions the first time you create a backup device. After that, Keepit retains the permissions it needs. Please read this information carefully.
See also: How to configure your backup