Partners can create Partner and SSO Admin users.

Resellers can create Reseller and SSO Admin users.

MSP Partners can create MSP Partner and SSO Admin users.

Create a new user

  1. In the lower-left corner, click your account profile > Account info.
  2. Open the Users tab.
  3. In the upper-right corner, select +.
  4. Enter a username and email.
  5. Select the appropriate user role from the dropdown.
  6. (Optional) Set an expiration date.
  7. Choose whether to receive customer messages. 
  8. Select Create to save the new user.

Edit a user

  1. In the lower-left corner, click your account profile > Account info.
  2. Open the Users tab.
  3. Hover over the user and select the gear icon. 
  4. Update the name, email, user role, and/or expiration date.

  5. Select Update to save your changes.

Delete a user

  1. In the lower-left corner, click your account profile > Account info.
  2. Open the Users tab.
  3. Hover over the user and select the trash icon. 
  4. Confirm the action by selecting Delete.