Partners can create partner or customer accounts. MSP Partners can create only customer accounts.
Create a new account
- Open the Accounts page.
- In the upper-right corner, select + Create account.
- Select an account type.
A partner account is used to manage customer accounts. A customer account is used to create connectors to back up data. - Select a language.
- Select a product.
- Enter the company's name and contact email.
- Enter a user name for the primary user.
For a partner account, this is a partner user that will have access to the PMC. For a customer account, this is a Master Admin user that will have access to the Keepit platform. - Enter an email address for the primary user.
Note: For customer accounts, notifications about the account, backups, and restores will be sent to this email. The email address can be changed later. - Select whether or not to send an activation email.
If you disable the toggle, you can create a password without an activation email. - Click Create.
Edit an account
- Open the Accounts page and select the account.
- In the upper-right corner, click the gear icon.
- Edit the account information and then click Save.
Delete an account
- Open the Accounts page and select the account.
- In the upper-right corner, click the Delete icon.
- Click Schedule Deletion.